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Procom provides high quality, responsive & cost effective business IT solutions and support services around Hull, Yorkshire, Humberside and Lincolnshire. Our core objective is to provide businesses with a stable IT infrastructure and reliable support system, ensuring they get everything they need.
Working with Procom ensures that the day to day hassle or worry about your IT systems is eliminated. With our professional, experienced and reliable team of IT technicians, we pride ourselves on being able to provide the highest quality of service for the best, competitive prices.
TO WORK WITH US
FAST & QUALITY
► Great Service, Guaranteed:
Procom run Service Level Agreements ensure helpdesk support cases are prioritised to provide an appropriate level or response within a guaranteed time.
► Always In the Loop:
Our clients are kept constantly up-to-date from the moment a case is raised right through to its successful resolution.
► Remote Support Tools:
We use a variety of remote support tools ranging from client instigated screen sharing to direct access secure IP KVM tools.
► Onsite Escalation:
Whilst we always endeavour to resolve issues remotely, there are some instances where an onsite presence is absolutely necessary. As a result, as part of your managed support service we will provide onsite engineers as and when required."
SEE OUR SERVICES