Take a look inside Managed IT Support Services
A secure technology solution that not only allows us to fix many problems before they impact your business, but also helps prevent them from occurring in the first place. We have invested significantly in leading technology and to create a framework that ensures reliability and in turn, predictable management, support and costs.
This solution utilises a custom Helpdesk and Secure Remote Support packages that give you complete control over your own custom package on either a fixed or a pay as you go basis will give you autonomy and flexibility. Whether you require full outsourcing or just some additional help for your existing IT team, we can create the right solution.
Your Dedicated Technology Team
At the heart of our Managed IT Support Service is your own Dedicated Engineering Team. An experienced IT Project leader will help you get the most out of your technology investment while your Service Delivery Manager is accountable for delivering exceptional customer service. Your engineering drives the service to ensure you are totally satisfied with your IT Infrastructure.
What's Included?
Some key benefits that can be included:
- Dedicated Engineering Team
- Unlimited Remote and On-site Support
- Guaranteed Response Times
- 24x7 Support options
- Managed Remote Monitoring
- Patch Management
- Monthly Health Report
- Annual Strategy Roadmap
- Consultancy and Maintenance Visits
- Technology Audit
- Remote Backups
Many more benefits available including consultancy for new solutions, procurement, licensing, security and disaster recovery, proactive monitoring for back-ups, anti-virus and website Design / Hosting, workstation audits and licensing inventories.
Get a quote now or contact us for more information |
