ABOUT US
We Provide Perfect IT Solutions for your Business
At Procom we provide high quality, responsive and cost effective business IT solutions and support services to businesses around Hull, Yorkshire and the North of England.
Our core objective is to provide these businesses with a stable IT infrastructure and a reliable support system, to ensure they receive to assistance and support they require. As accredited suppliers of all the major IT suppliers, we can ensure our customers get the best quality products and services, all at competitive prices
Our Services
WHAT WE DO FOR YOU
Support Services
We know our support service is only as good as our support staff. Smart, highly motivated and service obsessed, our highly experienced support engineers are also backed by partnerships with all the major manufacturers, resulting in an in-depth technical knowledge and extensive industry experience allowing them to resolve anything form the simplest to the most complex issue.Offsite Backup Solutions
Procom ProStore Backup solutions offer both Onsite and Remote data backup variants. Ensuring your data is secure and easily restore-able.Network Solutions
Procom offer Network Solutions to clients of all sizes. This includes the design and implementation of complete solutions including:- Lan’s & Wan’s
- Wireless
All based upon clients requirements, budgets and future plans using brand leading suppliers backed up with Manufacturer trained engineers.
Office 365 Solutions
Procom offer a full range of Microsoft 365 solutions as a Microsoft Certified Partner, from Email to Office software, SharePoint and TEAMS conferencingServer Solutions
Procom supply, install and maintain a comprehensive range of industry leading Microsoft Windows Server solutions for such facilities as Domain Control, Microsoft Exchange and Terminal Services, Cloud Hosting and Application HostingUbiquiti Solutions
Ubiquti supply high-performance unified threat management firewalls, Switches and network equipment which deliver fully-featured security combinations including intrusion prevention. Including Wireless, Mesh Wireless and Remote configurationIT Procurement
IT Procurement has become a core aspect of Procom’s facilities. Supplying ALL hardware & software components for a robust, Secure and user agreeable network.- Servers
- Workstation / Laptops
- Mobile computing
- Software
- Audio Visual
- Networks
- etc.
Monitored Network Management
Procom utilise an industry leading Real-time Network Monitoring solution. Full reporting includingHow Procom IT can help your Business
Our Portfolio
CHECK OUR PROJECTS
FAQ
Check Our General Questions
No you do not need a formal contract to benefit from Procom’s services. We are always happy to charge clients on a Time and materials basis, but the vast majority of clients find after trying Procom’s they want to discuss a contract to offer better response times and enable them to save money.
This is one the most common questions received, the simple answer is YES, we supply a comprehensive range of IT and associated equipment and software.
For most of our clients we act as their go to point of contact for any IT project large or small.
Network and IT infrastructure monitoring is one of our fastest growing offerings. Procom can manage your network / infrastructure REAL time 24/7, often being alerted to issues before your users are aware. Issues are fixed as a background service and all this helps keep your IT functioning as you would wish. We supply monthly / quarterly reports and discuss with you the alerts raised and how they can be reduced.
Procom Support Options
A selection of Procom Support Options - call to discuss your requirements
AD Hoc
Call Out
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- Ad Hock Helpdesk Access
- Call by call agreed Response times
- Pricing for both Remote and Onsite responses
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Basic Response Contract
Per Month
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- Integrated Helpdesk Access
- Dedicated Account Manager & Quarterly reviews
- 2 Hour Server Response
- 8 Hour Workstation Response
- Included peripherals and mobile computing
- Remote Response included
- Infrastructure Administration options
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Customised Response Contract
Per Month
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- Integrated Helpdesk Access
- Dedicated Account Manager & Quarterly reviews
- 2 Hour Server Response
- 4 Hour Workstation Response
- Shorter Response times negotiable
- Included peripherals and mobile computing
- Remote Response included
- Onsite Response included
- Infrastructure Administration included
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Testimonial
What's Our Client Say
ANDREW BOOTH
General ManagerProcom has provided us with first class IT solutions for a few years now.They're professional in their approach to jobs,listen to us as a customer & they tailored a server installation to our requirements & implemented the system with minimum disruption. Their staff are personable, genuine & trustworthy & we're more than happy to recommend them & continue working with them. ANDREW BOOTH GENERAL MANAGER AT LOCKWOOD SHIPPING LIMITED
SCOTT YATES
DIRECTOR/SOLICITOR AT MYTON LAW LIMITEDProcom has assisted Myton Law with its IT infrastructure and IT solutions since inception and continue to provide valuable assistance for our business. Procom can be trusted to provide pro-active, efficient and expert advice on the full range of IT issues likely to affect a business such as ours. SCOTT YATES DIRECTOR/SOLICITOR AT MYTON LAW LIMITED
PAULA FRENTON
DEPUTY HEAD FOXHILLS TECHNOLOGY COLLEGEProcom, through their highly trained specialist staff and a strong commitment to quality products, as 'best value', understanding our working environment and have worked with us to find the right technical solutions. Importantly their service has been reliable, comprehensive and consistently of a high quality. PAULA FRENTON-DEPUTY HEAD FOXHILLS TECHNOLOGY COLLEGE